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Mission Statement

Tyne and Wear Archives Service provides safe and secure storage for the records of Newcastle, Gateshead, Sunderland, North Tyneside and South Tyneside and a welcoming environment for visitors who want to consult them.

Objectives

  • To ensure the acquisition and preservation of the archives of Tyne and Wear for present and future generations.
  • To provide an inclusive service, that makes archives accessible to all in the search room free of charge
  • To make documents available to the public as quickly as possible and produce finding aids in line with national and international standards.
  • To promote greater awareness of our archive collections through publications, exhibitions, talks and the effective use of new technology.
  • To provide accurate and helpful information about the archives in our care and to respond to enquiries within five days of receiving them.
  • To undertake searches of documents in our care in response to short, specific questions and to provide a paid Research Service for more detailed enquiries.
  • To inspect, preserve and conserve our collections in accordance with best practice
  • To provide an Education Service to encourage the use of archives in schools, further and higher education institutions and as part of life-long learning.
  • To collaborate with libraries, museums and other appropriate bodies in the promotion of the region's heritage.
  • To promote openness and freedom of information, whilst preserving the privacy of individuals as directed by current legislation and the reasonable wishes of depositors.